About Us

Get in Touch

Have questions about our products or services? We'd love to hear from you!

Contact Information:

• Email: Forgepointsolutions@gmail.com
• Hours: Monday - Friday, 9:00 AM - 5:00 PM EST

Or visit our contact page to send us a message directly.

Returns & Refunds Policy

At Pet Me Maybe, we want you to love your purchase. If you are not fully satisfied, we're here to help with our Returns & Refunds Policy.

Eligibility for Returns

• Returns are accepted within 14 days of delivery.
• To be eligible, your item must be unused, in the same condition you received it, and in the original packaging.
• A receipt or proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

• Digital goods (e.g., downloads, subscriptions)
• Final sale or clearance items
• Personalized or custom products

Return Process

To start a return, please contact us at forgepointventures@gmail.com with the following information:

• Order number
• Item(s) you wish to return
• Reason for return

Once we receive your return request, we will provide you with a prepaid shipping label and instructions on how to send your item back to us. Please ensure your return is shipped within 14 days of approval.

Refund Processing

Once we receive and inspect your returned item, we will process your refund. Refunds will be credited to your original payment method within 5 to 10 business days. Please note that shipping costs are non-refundable.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will work with you to resolve the issue, which may include a replacement or refund.

Questions?

If you have any questions about our Returns & Refunds Policy, please don't hesitate to contact us at forgepointventures@gmail.com.

TERMS OF SERVICE
OVERVIEWThis website is run by Pet Me Maybe. Throughout the site, the words "we", "us", and "our" refer to Pet Me Maybe. We offer this website and all tools to you, the user. By visiting our site or buying something from us, you agree to follow these Terms of Service. Please read them carefully.

SECTION 1 - THIRD-PARTY SUPPLIERS AND PRODUCTS
We do not make or store any products. We partner with independent suppliers around the world to ship cat and dog items directly to you. Because of this:

• We cannot guarantee that items look exactly like the online photos.
• We cannot guarantee that items are always in stock.
• We can change our product selection or stop selling any item at any time without warning.

SECTION 2 - CAT AND DOG SAFETY AND PRODUCT USE DISCLAIMER
Your cat or dog's safety is your responsibility.

• Supervision: You must supervise your cat or dog at all times when using our products. Never leave your pet unattended with any item.
• Age Appropriateness: Some products may not be suitable for kittens, puppies, senior cats, or senior dogs. Always check product descriptions and age recommendations before purchase.
• Allergies & Sensitivities: If your cat or dog has known allergies or sensitivities, review product materials carefully. We are not responsible for allergic reactions.
• Choking Hazard: Small parts can be choking hazards for cats and dogs. Keep small items away from your pets.
• Damage & Injury: We are not liable for any damage to your home or injury to your cat, dog, or other pets caused by our products.
• Misuse: Products are designed for their intended use only. Misuse may result in injury to your cat or dog.

SECTION 3 - ACCURACY OF INFORMATION
We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions, pricing, or other content on our site is accurate, complete, or error-free. If you find an error, please contact us immediately.

SECTION 4 - LIMITATIONS OF LIABILITY
To the fullest extent permitted by law, Pet Me Maybe and its suppliers will not be liable for any damages arising from the use or inability to use our website or products, including but not limited to direct, indirect, incidental, special, or consequential damages.

SECTION 5 - INDEMNIFICATION
You agree to indemnify and hold harmless Pet Me Maybe from any claims, damages, or costs arising from your use of our website or products, or your violation of these Terms of Service.

SECTION 6 - MODIFICATIONS TO TERMS
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site constitutes acceptance of the modified terms.

SECTION 7 - GOVERNING LAW
These Terms of Service are governed by and construed in accordance with the laws of the United States, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

Shipping Policy

📦 1. Order Processing Time
All orders are processed within 3 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

🚚 2. Shipping Destinations & Estimated Times
We ship to customers worldwide. Because we source our products from multiple global suppliers to bring you the best prices, shipping times will vary based on your location and the product's origin.

• United States / Canada / UK / Europe: 10 to 20 business days
• Rest of the World: 15 to 30 business days

Please note: These are estimated delivery times only. Actual delivery dates may vary.🧩 3. Multiple Packages
To give you the best selection, we partner with different global suppliers. If you order more than one item, they may be fulfilled by different partners. This means your items may arrive in separate packages and at different times. You will not be charged extra shipping for split shipments.

🛃 4. Customs, Duties, and Taxes
Our store is not responsible for any customs fees, import duties, taxes, or other charges applied to your order by your country's government. All fees imposed during or after shipping are the sole responsibility of the customer.

🛡️ 5. Store Liability & Shipping Protection

• Delays: We work hard to ship your items quickly. However, our store is not liable for delays caused by shipping carriers, customs checks, severe weather, or unexpected global events.
• Lost or Stolen Packages: We are not responsible for packages once they are marked as "Delivered" by the carrier. Please ensure your shipping address is correct and secure before placing your order. We cannot change the address once the item has shipped.
• Wrong Address: If a package is returned to us because of an incorrect address provided by the buyer, the buyer will be responsible for the cost of reshipping the item.

📍 6. Tracking Your Order
You will receive a tracking number via email once your order ships. Tracking information can take 2 to 5 days to update in the carrier's system. If you have not received your tracking number within 7 business days, please contact our support team.

Last updated: June 10, 2026

Pet Me Maybe operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience for cat and dog products and services (the "Services"). Pet Me Maybe is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

We are committed to protecting your privacy and ensuring you have a positive experience on our website and when purchasing cat and dog products from us.

Legal Notice

Store IdentityThis online store is owned and operated by Pet Me Maybe.

Business Registration

• Registration Number: 1651610500020

Mailing AddressIf you need to send us mail or legal documents, please use our official address:

• Pet Me Maybe
• 9169 W State St, Suite 2838
• Garden City, ID 83714

Contact DetailsIf you have questions about orders, products, or our policies, you can reach out to us at:

• Email: Forgepointventures@gmail.com

Terms of UseBy using our website, you agree to follow our rules. We have the right to change our website text, products, and prices at any time. All the images, logos, and words on this website belong to Pet Me Maybe and cannot be used without our permission.